top of page
  • What services and perks does the monthly flat rate include?
    The monthly flat rate reserves your space within the shops and covers all of your overhead including rent, utilities, staff, insurance, payment processing, inventory management, detailed inventory, sales and revenue reports.
  • How do I receive my payouts?
    You will receive your monthly payments via direct deposit or Paypal. If you need to arrange another form of payout please contact us to discuss. We do not payout via Cash, Cash app or Apply Pay/ Apple Cash.
  • What is the process of getting into The Shops at I.M.E
    Here are 8 easy steps of what the process is like. 1. Fill out The Shops at I.M.E application to apply. 2. We'll review your application and inform you when it has been approved. 3. Be approved pay your rent deposit. 4. Mail or drop off your products with a detailed inventory list of everything you’re sending and the cost per item you expect to receive. 5. We will review your package and confirm all items are present as listed. 6. Your products will be added to the store on the night before your lease term begins. You will be sent photo/ video proof of display. 7. Sit back let us handle the work. 8. Receive your payout.
  • What if I run out of inventory or sell out?
    You can replenish your inventory for a restock as long as it’s within the time frame of your rental period.
  • How much space will I receive in the store for my rent?
    Store space is curated depending on size, weight, type of product and number of product variants. Everyone is guaranteed dedicated, visible wall rack, counter or shelf space. For more details please contact us today.
  • Is the monthly flat rate all I pay or are there additional fees?
    The monthly flat rate is all you pay with no surprises or hidden fees.
  • How do I reserve my space?
    We are a curated store so merchants must apply and be approved before selection. If you are interested in reserving a space at The Shops at I.M.E please fill out the application here.
  • What is the monthly rent normally?
    Monthly rent normally ranges from $600 and up depending on the size and needs of your business. However, we are currently running a grand opening rent special. Reserve your space before July 1,2024 to lock in rent at $400/mo for 6 months. As an added bonus take an extra 50% off your first month when you book before July 1. Reserve 3 months in advance before July 1 and get 50% off the full 3 months!
  • What happens if I don’t sell out of my products during my lease?
    You have a few options 1. We host several events, markets and vendors fairs on our property. During the time of your lease we will be utilizing these avenues as additional channels to ensure your products sell out. However on the occasion that it does not, you can let us keep it continue to sell it for you at our vending events with no additional upfront cost to you. Simply pay 20% of revenue. 2. We can return all left over inventory simply pay for shipping. 3. You can donate the items to our non profit partners the Royelle Free Store. An organization that provides brand new clothing, essentials and food to the homeless. By donating to the Royelle Free Store you’ll earn notoriety for being a socially responsible brand, build brand recognition with complimentary UGC for your brand including videos, photos and reviews from our affiliate influencers and team of creative professionals. Plus save up to 50% off your next product, service or lease rental with I.M.E Studios.
  • What if I sell out before my month is over and I don’t want to replenish, do I get a prorated refund of rent?
    Fortunately for you, if you’ve sold out that means we’ve done our job well and can not offer a refund for a job well done!
  • Do I keep 100% of my profit?
    Yes you keep 100% of your revenue minus the standard per transaction credit card processing fees. Most commercial payment processors charge an average of 3.5%. This does not go to I.M.E and cannot be waived or avoided. In addition to credit card fees, all proper state and federal sales tax will be deducted from each sale according to state and federal tax law. Detailed records will be provided.
  • Is there a minimum amount of inventory I have to start with?
    You can start with as little or as much inventory as you want. We have flexible options for businesses of all stages and sizes. Contact us to discuss packages tailored for your brand.
  • What if I want to extend my lease.
    We lease on a month to month basis with limited spaces and high demand. If you wish to extend your lease with us please do so with a minimum of 2 weeks notice. We will do our best to accommodate you or put you immediately back into cue. However, we cannot guarantee placement for bookings less than a month in advance. We recommend booking your reservation for a minimum of 3 months at a time and extended at least a month prior to the end of your lease.
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
bottom of page